Also seen in Main Menu Help Page is a link to MAGNET’s Live Chat support page. This page can also be accessed through the magnet4water.com home page by navigating to the Support tab and clicking Live Chat (see Figure 95). The resulting subpage is shown in Figure 96. Click Go To Live Chat to initiate a session. A MAGNET representative will be alerted via email of your new Live Chat session and will join you as soon as possible.
Figure 95: Support tab/header accessed through magnet4water.com
Figure 96: Window to access the MAGNET Live Chat support (only available during certain times).